Dukes Court Celebrate Role in Win for Local Virtual Clinical Care Team Service

The team at Dukes Court Care Home in Wellingborough works closely with their local Virtual Clinical Care Team Service, using a Docobo system to monitor resident health and well-being remotely. Delivered in partnership with Integrated Care Northamptonshire (ICN), Senior Carers at Duke’s Court utilise the online system to liaise with a team of local nurses for advice on the most suitable next care steps for residents, including referral to the GP.

Having initially been implemented as a pilot at Dukes Court, the scheme recently received an award at the Health Service Journal (HSJ) Digital Awards for Improving Out of Hospital Care through digital platforms and is now used by several other care homes in Wellingborough and surrounding areas. The Virtual Clinical Care Team were also Highly Commended for Connecting Health and Social Care and Empowering Patients. The HSJ awards celebrate the power of digital products, projects, and services to transform care delivery, enhance efficiency and improve outcomes.

Speaking of the recent award, Paula Love, Lead Nurse for Integrated Care Transformation, acknowledged the important role the team at Dukes Court played. “I would like to express my gratitude to the team at Dukes Court for your commitment and drive in embracing this system and supporting staff to use the new model. The results are a testament to what can be achieved in improving health outcomes using digital support. We are looking forward to working alongside you as we continue to refine the scheme.”

Dukes Court Deputy Manager, Lauren Mann, explained, “Using Docobo has been a great help for our pre-ward rounds, and residents have said they feel reassured knowing we have the scheme in place. The nurses at the virtual clinic are very supportive and ensure we continue to provide the best quality care for residents.”