“A True Reflection of Hard Work”: Highcliffe Care Home CQC Report

Highcliffe Care Home, in Sunderland, recently underwent a Care Quality Commission (CQC) inspection report which found the home ‘clean’ and ‘tidy’, with examples of good practice during the coronavirus pandemic.

To help continue to support care services as safely as possible, CQC has changed how they monitor and inspect the care industry. Replacing the previous ESF framework inspection, the new transitional framework focuses on key areas such as infection prevention and control.

The report noted that the home had sufficient PPE levels available to staff and visitors, and training in Infection Prevention and Control (IPC) was clearly evident. It was also noted that ‘Staff supported people’s social and emotional wellbeing’ during the pandemic.

Pleased with the findings, Home Manager, Adam Kane, exclaimed, “At Highcliffe, we are delighted with our recent CQC inspection on the IPC infection control audit. Throughout this pandemic, we have fought to keep our residents and each other safe from what was going on in the outside world and to receive assured in all domains from our inspection is great. This is a true reflection of the good work my staff do for the residents that we care for. Well done all you make me very proud.”